Communicating With Impact
"I recommend bringing Diane back to have all my staff take this course." J. H. Centre Solutions, Bermuda
This 3-day hands-on communication makeover will leave you with better Interpersonal Skills and transform you into a Master Speaker. You'll learn how to:
- Recognize the behavioral styles of others
- Become a better listener
- Get your point across in 6 minutes or less
- Organize presentations with an easy 7-step format
- Deliver balanced feedback to peers
This experience will enable you to:
- Communicate clearly - know what to say and how to say it
- Improve work and personal relationships
- Be more persuasive
- Get your point across quickly
You'll discover the secrets of persuasion as well as the 4 major styles of communicating. Individual coaching sessions will allow you to receive personal professional attention as you practice your new listening, conflict resolution, and presentation delivery skills.
Audience: Managers or anyone who wants to be an effective communicator.
Format: 3-day seminar.
- Stage one: Pre-work. Individual coaching sessions reveal the needs, challenges, and objectives of each participant.
- Stage two: 2 full days of hands-on learning and individual coaching sessions with each participant.
- Stage three: Individual follow-up coaching allows participants to track progress.
Client Testimonials
Great communication skills. Diane has a fun, energetic way of teaching. Anyone would benefit from the tips and techniques.
Marketing Manager
NBA
My presentations went very, very well. I was told by several people that they did not know that I am 'a professional presenter.' I was able to apply all the techniques and I have already received four requests for follow ups. In the end, the techniques that helped me the most were how to handle questions and answers, of which I had many. Thanks again for a great job, your coaching was incredibly helpful.
S.L.
Citigroup Private Bank
The Train-the-Trainer program that you developed for MEDCO has been an unqualified success for us. The feedback from the line managers we have sent to this program has consistently been excellent. Perhaps the most significant point that can be said is that this program is clearly contributing to improved efficiency and productivity.
Director of Training and Organizational Development
Medco Containment Services
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