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Communicating for Influence

Business as we know it has changed. Organizations are less hierarchical, more entrepreneurial and constantly changing. Employees must communicate across functions and departments, internally and externally, often without authority. And that requires influencing skills.

Do you simply report the numbers or do you connect the dots?
Do you recite the facts or do you speak with conviction?
Do you get lost in the data or do you command attention?

In this interactive presentation, you’ll learn:

  • The YAM formula for communicating successfully
  • The Visual, Vocal, and Verbal behaviors of leadership and influence
  • The Listener-Centered Communication model for influencing others

Through discussions, small group practice, and feedback you’ll walk away with:

  • Increased understanding of your audience
  • A template for reducing preparation time, for developing and building your case
  • A process to command attention and hook your listeners
  • Tools to influence others to get what you want

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Client Testimonials

You're a true expert in the field of presentation skills. On each sales call I have made since the training in May, I have used your skills set. The result is exactly what I was looking for. We are having more effective sales calls and are gaining more support from both our new and existing account base. I would like to have you come back on an annual basis and run a refresher course for the group.

Regional Sales Manager
Boise Cascade

The Train-the-Trainer program that you developed for MEDCO has been an unqualified success for us. The feedback from the line managers we have sent to this program has consistently been excellent. Perhaps the most significant point that can be said is that this program is clearly contributing to improved efficiency and productivity.


Director of Training and Organizational Development
Medco Containment Services

I have heard many positive comments from the participants and I am glad the Train-the-Trainer course was such a success. Your ability to inspire an audience and communicate what is expected of a trainer was a large part of this success....


President and CEO
Helena Chemical Company