Listen and Sell

If you’re in a conversation right now you may be losing an opportunity. It’s not about timing. It’s not about price. It’s not about being unique. It’s about the inability to use the most powerful career and life skill-LISTENING.

This interactive presentation will give you the skills to sell more, communicate effectively, build better relationships, handle conflicts, and get better results. You’ll put the skills into practice and become accountable for being a good listener.

You'll learn how to:

  • Pick up on direct/indirect customer comments and understand how to listen for opportunities and needs.
  • Create rapport quickly and easily with customers and prospects.
  • Be more flexible and effective when communicating with customer styles that are different from their own.

You'll gain these benefits:

  • Enchance Relationships
  • Mediate Conflicts
  • Sell More
  • Impact the Bottom Line

Contact Diane NOW!

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Client Testimonials

I have compiled the feedback from the latest round of Presentation Skills you did for the Private Bank. It was excellent as usual...Your ability to do a quick study of the business and talk the language quickly, as well as build real and usable skills, is why I like working with you...you always make my decisions look good!


Vice President, Private Banking
Chase Manhattan Bank

The Train-the-Trainer program that you developed for MEDCO has been an unqualified success for us. The feedback from the line managers we have sent to this program has consistently been excellent. Perhaps the most significant point that can be said is that this program is clearly contributing to improved efficiency and productivity.


Director of Training and Organizational Development
Medco Containment Services

Your presentation skills program has made such a difference over the past three years since you began working with us. The participants rave about your program. The high quality of your training is evident and the participants appreciate your high energy and positive approach. As you know, you have a sterling reputation with our people which is why you have been called upon to do media training for our players, Bob Lanier, Rolando Blackman, and Ruthie Bolton-Holyfield...

Director of Human Resources
NBA