The Business of Listening
This session will make you a better listener and more effective leader or manager. You'll learn how to break through the barriers preventing you from becoming a better listener, how to gather good information through questioning, how to listen "between the lines"
for hidden messages, and how to apply listening CPRS - clarifying, paraphrasing, reflecting, and summarizing.
This experience will enable you to:
Communicate more clearly
Reduce errors
Manage conflict and limit misunderstandings
Get the information you need
Improve relationships
Audience: Executives and managers.
Format: 1-hour keynote or half-day workshop.
Communicating With Impact
Communicating With Style
Customer Service Essentials
Dealing With Difficult
Audiences
Effective Facilitation
Skills
Executive Presentation Skills
Getting Anyone
to Return Your Phone Call
Present with Power: How to
Give a Knockout Presentation
Managing Effective Meetings
Team Building
The Business of Listening
Train the Trainer
For a demo video, audio tape, and/or
press kit, please contact:
DiResta Communications, Inc.
31 E. 32nd. Street, Suite 300, New York, NY 10016
Phone: 212-481-8484 Ext. 312 | E-mail: info@diresta.com
Web Site: www.diresta.com
Certified women owned business
through the National Minority Business Council
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Communications, Inc. helps organizations and their executives fine
tune the art of public
speaking, business
presentations, media
training, and media
planning by using our training
workshops that consist of team
building, business
training, managing
effective meetings among others. | Copyright © 2006 DiResta
Communications, Inc. All rights reserved.
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