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Dealing With Difficult Audiences (This program received a standing ovation at the Philadelphia chapter of the National Speakers Association!) This highly interactive session will empower you to take control of difficult audiences, whether you're speaking in public, running a meeting, or dealing one-on-one. You'll learn how to: Through dialogue, stories, role-plays, and follow-up materials, you'll emerge with the tools to deal with know-it-alls, hecklers, and side talkers and feel more confident in difficult situations. This experience will enable you to: Audience: Anyone who wants to communicate more effectively and manage difficult people. Format: 1-hour speech or half-day workshop. Communicating With Impact Communicating With Style Customer Service Essentials Dealing With Difficult Audiences Effective Facilitation Skills Executive Presentation Skills Getting Anyone to Return Your Phone Call Present with Power: How to Give a Knockout Presentation Managing Effective Meetings Team Building The Business of Listening Train the Trainer
For a demo video, audio tape, and/or
press kit, please contact: Home | Bio | DiResta
Communications Inc. | Photo
Gallery DiResta Communications, Inc. helps organizations and their executives fine tune the art of public speaking, business presentations, media training, and media planning by using our training workshops that consist of team building, business training, managing effective meetings among others. | Copyright © 2006 DiResta Communications, Inc. All rights reserved.
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