Business as we know it has changed. Organizations are less hierarchical, more entrepreneurial and constantly changing. Employees must communicate across functions and departments, internally and externally, often without authority. And that requires influencing skills.
Do you simply report the numbers or do you connect the dots?
Do you recite the facts or do you speak with conviction?
Do you get lost in the data or do you command attention?
In this interactive presentation, you’ll learn:
- The YAM formula for communicating successfully
- The Visual, Vocal, and Verbal behaviors of leadership and influence
- The Listener-Centered Communication model for influencing others
Through discussions, small group practice, and feedback you’ll walk away with:
- Increased understanding of your audience
- A template for reducing preparation time, for developing and building your case
- A process to command attention and hook your listeners
- Tools to influence others to get what you want
