Resolve to delete three deadly words from your vocabulary this year. We make resolutions on January 1st and then we go back to our usual habits in less than a month. But you can't afford to let your communication and presentation skills slide. Why? It's a new game. It's tougher, more competitive, and harder than ever to be heard above the noise. Your speech can undermine your success in an interview, a sales presentation, or a promotion opportunity. And it can sabotage your leadership. Jargon, non-words, and slang will not serve you.
According to a Marist poll, the most annoying word in 2012 was "whatever", followed by "like', and "you know" was a close third. The word "whatever" topped the list for a third year. Other annoying words included "twitterverse" and "gotcha".
People under the age of 45 in the Northeast were most annoyed by the word "like" while "you know" was offensive to people over 45 years old. Go figure.
Regardless of demographics, using these words will, like, undermine your executive presence, you know? So choose your words carefully during your next communication or presentation. When tempted to use these three words in presentations, hit the delete button and pause. It's up to you. Whatever.