Most people are poor listeners. Even though you may pay attention and not interrupt, if you are using the wrong listening style your message may not get through. Or, you could create conflict because of an inflexible mode of listening. Do you know that there are five different listening styles? Being an empathic listener may not always be effective if it's the wrong situation. In this brief video, you'll learn about the five listening styles. Remember, there is no such thing as a bad listener. There are only people with inflexible listening habits.