Public Speaking

Public Speaking Challenge: Can You Give A Speech In 6 Seconds?

Curtain and MicWhat if this happened to you? You prepare a presentation, and then the public speaker before you uses up all the time. What if you only had 6 seconds? Would you give a presentation or would you pick up your marbles and go home? The public speaking game has changed.The digital age requires speed, brevity, and clarity. Public speakers are competing with technology. Your presentation has to be more compelling than their texts. Audience attention spans are shrinking. They're expecting 18 minute TED talks. Presentations are getting shorter and shorter, especially video presentations.

So as a public speaker, how do you present value in less time?

It's important to get to the point quickly. It's harder to give a speech in 10 minutes than in one hour. Less time requires more focus.

This month, the National Speaker's Association has their annual convention. The theme is Influence 2015. All professional speakers were challenged to submit a 6 second presentation. As a seasoned public speaker, the shortest video presentation I've given is 1 minute. So I decided to take the public speaking challenge!

Here is my 6 second presentation:

So now I'm challenging you to send me a video of your 6 second presentation. Submit the link to your video in the comments below. I'll be timing you!

 

Press Release: Women in Consumer Electronics Hires Diane DiResta as a Public Speaker

Diane DiResta was hired to give a fireside chat at the Women in Consumer Electronics conference at the Rubin Museum in New York City. The theme was "Find Your Voice, Own Your Career." DiResta was interviewed on stage by Award-winning journalist Andrea Smith. The two discussed whether women get fewer opportunities than men.

Public Speaking Bloopers

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blooperAre you a perfectionist? Get over it. It's killing your presentation. In every speech and presentation class, I tell the audience that I don't allow perfection - for two reasons:

  1. You can't achieve perfection on earth so why frustrate yourself?
  2. Even if you could achieve it, people will resent you. Nobody likes a perfect person.

And the same is true for public speakers. Nobody can relate to a perfectly polished presenter. In fact, a public speaker who is too polished can be perceived as slick. The goal is to be human. The audience relates to your humanity, not your perfection. Yes, your presentation needs to be professional and confident. But that doesn't mean you don't trip over a word, occasionally blank out or get loud feedback noise from the microphone. It's not about a perfect presentation. It's about a confident recovery.

People who hear me speak often say, "Diane embodies her message. I learned as much by watching her on stage as I did from her content." Let me assure you that there are times when I screw up. But I make sure I recover with grace. So I'm sharing some recent bloopers as I was preparing new youtube videos. As you can see, effective public speaking and video presentations take a lot of practice. A professional video presentation requires many takes. While the finished video presentation may appear seamless, this peek behind the camera demonstrates that the process takes a lot of practice.

Now that you can see I'm not a perfect public speaker, maybe you'll stop trying to be perfect and get real!

https://www.youtube.com/watch?v=_qHuZfUOujc

Public Speaking is Being Infected by a Vocal Virus

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hands-589475_640Anthrax isn't the only bacteria we need to worry about. There's a vocal virus that is sweeping the nation. In the last few days, I've been getting more responses to a video on my youtube channel about Uptalk. It seems to be hitting a nerve. Watch here, then keep reading below:

https://youtu.be/LdhJxAmUu3Y

To many listeners, Uptalk sounds like nails on a chalkboard. I've had employers contact me to work with young women who have this speech pattern. Uptalk does not serve anyone in the workplace. It kills your credibility, destroys your presentations, makes you sound younger and less confident, and can prevent you from being promoted or working on high profile projects.

Here are a couple of recent comments on youtube:

This video should be shown once a week in schools here in the U.S. Males do this too now as well. It is terrible, and makes males look/appear incredibly effeminate.  You are doing God's work, Diane."

Scarey - Every woman in my office under the age of 40 uptalks, more than men but men are doing it as well.  One person literally uptalks on every sentence.  I even now hear older people starting to do this.  It is taking over.

Do you think it's too late? Is Uptalk already embedded in the culture? Should the schools and workplace intervene or should we let Uptalk continue to evolve? Your thoughts?

https://youtu.be/OFJv3KcukmA

Public Speaking: Who Did It Better: Michelle or Denzel?

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GraduatesWhat would you say if you were asked to give a commencement address? You don't have to be famous to give a speech to graduating seniors. Last month, my sister, a retired Air Force officer, was asked to give a commencement speech to military nurses. This week I coached a Senior Vice-President on her speech to her alma mater. And now, Michelle Obama and Denzel Washington, no strangers to public speaking, delivered commencement speeches. Michelle spoke to Spelman College. Denzel addressed the students of  Dillard University. They took very different approaches. Michelle, a polished public speaker, focused on the problem. She warned students of the prejudice and obstacles they would encounter and talked about her struggles.

Denzel's focus was more aspirational. He talked about his journey from obscurity to fame reminding students of the ultimate source of their power.

Public speaking is a leadership skill. As a leader, which approach would you take to motivate, inspire, and influence? A commencement speech is delivered to future leaders to share lessons learned and a path toward success.

Who did it better? Michelle or Denzel?

https://youtu.be/HVCt2CCeNO0?t=3m6s

 

https://www.youtube.com/watch?t=21&v=_WG3nDda6D8

 

What's Triggering Your Public Speaking Fear?

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No FearWe've all been there - the racing heart, the sweating palms, the cotton mouth. Many clients call me because they're nervous or experiencing public speaking panic. The mere thought of public speaking can trigger anxiety in some presenters. May is Better Speech and Hearing Month and it's a good time to assess the state of your speaking skills.

Ask yourself these questions:

  • What do I see when I think of myself speaking?
  • What do I say to myself?
  • How do I think I'll feel when I finish my speech?

I would bet a lot of money that the answers to those questions are negative. The act of public speaking is neutral. We charge it with anxious energy by the way we think. Successful speakers know that confidence begins in the mind.

So in honor of Better Speech and Hearing Month, resolve to watch this public speaking affirmations video everyday. The only thing that's triggering your public speaking fear is you.

May is Better Speech and Hearing Month - Public Speaking Tip 1

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Portrait of serene mature woman in garden Do you need a check-up from the neck up? May is Better Speech and Hearing Month and all month I'll be sending you tips on caring for your voice and articulators.

Just like working out at a gym, your facial and oral muscles need to be exercised to function well. Singers and performers warm up by singing scales. Public speakers need to do the same for their articulation.

Here is today's tip:

Warm up before your public speaking engagement with these vocal exercises for the lips, tongue, and jaw.

Lip trills: Say brrrrr. with your lips. It's the sound you make when you're cold. If you do it correctly, your lips will vibrate.

Lip and tongue coordination. Say puh tuh kuh, puh tuh kuh, puh tuh kuh in rapid fire succession.

Lip coordination: Place a pencil between your teeth and say this tongue twister-"Rubber Baby Buggy Bumpers". It causes you to over articulate which will improve your clarity.

Jaw: Place the top of your hand under your chin. Drop your jaw as low as it can go. With your hand in place, say Yaw, Yaw, Yaw.

Do this daily or at least right before your next presentation. You'll feel more relaxed and you'll articulate more clearly and fluently.

Here's Johnny... How to Introduce a Public Speaker

Curtain and MicYour biggest worry isn't your presentation or your entrance. Your worst nightmare is the person who is introducing you. When the Johnny Carson show was on the air, Carson had a sidekick named Ed McMahon. His job was to introduce Johnny Carson at the beginning of the show. McMahon would say in a melodious tone, "Heeeere's Johnny!" It became his signature line as the audience would eagerly await to hear it in every show. They made a good team. But what about your team? Who is introducing you?

If you're giving a presentation, it's normal to have a few butterflies in your stomach. Most public speakers research, prepare, and practice their presentation. Some public speakers hire a coach. Yet, they give little thought about who is introducing them. This is the elephant in the room that nobody is talking about.

I once had a woman introduce me who sounded like she was reading a newspaper. She was so dispassionate that you could feel the energy leave the room. It made my job harder to get some excitement going.

The speaker introduction is your warm up act. Entertainers understand this. A rock star always has a warm-up band. Comedians know the power of a good emcee. The job of the introducer is to excite and engage the crowd so they'll be ready for the main act. YOU are the main act and that means you need to take charge on two levels.

First, choose your introducer carefully. It must be somebody who has good platform skills and enjoys speaking. Second, you need to write your own introduction. Most presenters send their biography to the introducer. A biography is not an introduction. Listening to a resume is boring! So here is a formula you can use to create your speaker introduction. The formula is T.E.P.S.

Topic - Begin by announcing the topic. This answers the question, "Why are we here?" or "Am I in the right meeting?" The topic creates focus. You can begin by asking 3 questions, or lead in with a thought-provoking statistic.

Expertise - Then launch into the speaker's credentials but don't list every research paper or degree. Present the top achievements that have the most relevance to the audience and that establish the public speaker's credibility. It answers the question, "How have you earned the right to be here?"

Personal - Here is where you bring in something about the person that humanizes them. It answers the question, "Do I like the speaker?" or "Who are you as a person?" This is an opportunity to add some humor or a quick anecdote. Be sure to get permission before you share anything personal.

Speaker's name - Always end with the speaker's name. "Please help me welcome, John Doe..." People remember the last thing they hear.

Public speaking is not rocket science but it does require planning and skill. The next time you give a presentation, choose your introducer, write your own introduction, and coach them on how you want that introduction delivered. Now you're ready to take center stage and give a knockout presentation.

Do you have a great speaker introduction you'd like to share?

 

Public Speaking: Does Sizzle Matter More Than The Steak?

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men-102441_640What's more important? Style or Substance? Sizzle or Steak?  I ask this question in my public speaking and presentation seminars. The class is usually divided but they vote more often for the sizzle. It makes sense. Before people can hear your content, you have to get their attention. In order to keep their attention you need to engage them. We all know public speakers who have a message that matters, but because they have poor delivery skills, they lose their audience. The message doesn't get through.

Public speakers who have excellent presentation skills know how to attract and charm an audience. And that's why some public speakers with weak substance get higher marks.

This TEDx presenter and comedian humorously demonstrates how good public speaking techniques can make him sound intelligent even in the absence of content!

How to Make Your Audience Listen When Public Speaking

By Wikimania2009 Beatrice Murch (originally posted to Flickr as Audience) [CC BY 2.0 or CC BY 3.0], via Wikimedia CommonsDoes your audience tune out? Do you have trouble keeping them engaged?  It's challenging enough to get the attention of one listener. It's even harder to command a large audience. With less time to do more, competing priorities and so much incoming data, most audiences are on sensory overload. It's no wonder people are on their smart phones instead of listening to you. How can you grab attention in an A.D.D. world?

Here are 3 simple tips to get any audience to listen to you: Provoke, Evoke, Poke.

Provoke. Are you delivering the same old same old? A professional speaker shared a recent experience he had with his audience. During the beginning of his presentation he looked out on a group actively engaged with their phones. A few minutes later he noticed heads starting to bob up. Then they put their phones down and started to listen. Apparently he had said something that got their attention.  Step one is to provoke the audience by delivering new information, controversial content or something that is thought provoking. It doesn't have to be cutting edge but it should be something that makes them think. How can you say something in a new way? How can you connect the dots in a way that they haven't heard before?

Evoke. Beyond thought provoking content, strive to evoke an emotional response. The best way to trigger an emotional experience is through stories and humor. Help the audience experience a feeling as you take them through a journey of highs and lows. When information is anchored to an emotion, the message sticks. Think of a moment of crisis. Most people can remember where they were during the 911 attack in New York City. What will evoke an emotion in your audience? Try showing a motivational video clip or a funny cartoon.  I remember watching a video of a woman who was confined to a wheel chair who took took her first skydive jump strapped to the instructor. There wasn't a dry eye in the house. Whenever there is strong emotion, the audience will be engaged.

Poke. Another way to get your audience to listen is to poke them physically. Get them out of their heads and into their bodies. Invite them to enter the world of activity. Most audience members expect to sit back and be lectured. Don't spoon feed them. Make them part of the presentation. It can be as simple as asking them to repeat a refrain. Repetition is powerful. Ask them to stand and turn toward their partner. Let them participate in a poll. One speaker would sporadically flash a slide of a fish. Whenever they saw the fish, the group was expected to do a clapping rhythm the speaker taught them. Their eyes were glued to the screen as they eagerly anticipated the flashing fish.

And if getting them away from their phones is like taking away Linus' blanket, follow this old adage: If you can't beat 'em, join 'em. I project hashtags for my presentations, along with my twitter handle and ask them to tweet. It causes the audience to listen and you also get social media klout.

The most important question is: Are you listening to the audience? March is Listening Awareness month. Remember to listen.

Speak from the Heart

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heart-29328_640What does Valentine's Day have to do with public speaking? It's all about giving out hearts. On February 14th we give out chocolate hearts but public speakers give their emotional hearts. What is speaking from the heart? It's about being real, speaking with genuine feeling, sharing emotions and telling your story. In the workplace, most people speak from the head. They offer a lot of facts and figures but their presentations may soon be forgotten. That's because people are moved to action by feelings, not by facts.

Why talk from the heart?  You'll feel happier and more relaxed because you're being yourself. It takes a lot of energy to hide behind a mask of perfection. The audience will be more engaged when you open up communication. When they feel your heart, they get in touch with their own hearts. As Marianne Williamson wrote,  "As we are liberated from our own fear, our presence automatically liberates others." And that emotional connection makes you more memorable.

How can you talk from the heart in the workplace without losing credibility? Talking from the heart is not about getting carried away by emotions. It's about being passionate, using humor, and sharing your successes and challenges so the audience  can relate to your humanity.

Recently, a health care company's data base was hacked. Here is what the CEO said in the email: "Our own associates’ personal information – including my own – was accessed during this security breach. We join you in your concern and frustration, and I assure you that we are working around the clock to do everything we can to further secure your data." The personal reference made the message more heartfelt.

When a leader speaks from the heart, taking the audience on a journey through the peaks and valleys, it humanizes that speaker. When hearts are touched, perfect presentation skills become secondary. The audience doesn't remember the performance, they remember you.

Provide high value content and speak from the heart.That is the very best presentation. As Nelson Mandela said,

"A good head and a good heart are always a formidable combination ."

 

How to Speak to an Audience with the Attention Span of a Gnat

IMG00053When I first started out as a stand up trainer working with sales groups, I heard a piece of advice. The senior facilitator told me that sales people “don’t seminar well.' I quickly learned what that meant. Sales representatives would start drumming their fingers and tapping their feet. They didn't like sitting still. Fast forward to today and the foot tapping has been replaced by keyboarding and reading smart phones. It’s no longer sales people who are tuning out. It's everybody. We’re living in an A.D.D world. Video ads move more quickly with the best ads changing frames every 4 seconds. So how do you capture an audience with the attention span of a gnat?

Hook. Grab attention from the very beginning with a hook and a promise. Lead with an opening question, statement or story that speaks to their pain points or deepest desires. They don’t care about you or your lengthy bio. Take care of the credibility piece with a brief introduction and then hit the ground running. Speak to their self interests.

Ignite Interest. Tell them something they don’t know and share your wisdom. Information is free and plentiful but wisdom is at a premium. Pique their curiosity. What have you learned from the trenches? Connect the dots for them. Explain how your message impacts their world and they will continue to listen.

Engage. The days of the talking head are over. Adults want to be involved and engaged. Getting an audience physically and mentally involved is the secret to keeping them with you. Take them on a journey through storytelling to create an experience. Have them repeat a phrase. Ask for a show of hands. Engage in polling software. Call for a volunteer. Create a paired exercise. Effective public speaking is about engagement.

Keep it Moving. More than ever before, a slow paced lecture will cause people to check out.  A great public speaker keeps an active pace and keeps changing it up. Show a slide, share an anecdote, pose a question.

The brain cannot sustain attention indefintely. It drifts in and out. To keep the audience with you, keep it moving. A rule of thumb in the training world is to change something every seven minutes. For a speech, it may require more frequent changes. Great speakers pick up the pace and keep the momentum going.

Passion. It’s easy to mentally dismiss a dispassionate public speaker but it’s harder to disengage from a passionate presenter. Keep stoking the fire in your belly. Find the parts of your talk that most excite you and speak from that place. Don’t be afraid you’ll over do it. You won’t. Enthusiasm is contagious and the audience will want to engage with your energy.

If You Can’t Beat ‘Em, Join ‘Em. For those diehards whose hands are attached to their smart phones, invite them to tweet. I now start most of my talks with my twitter handle, @speakingpro.

They may be listening with their thumbs but at least they’re engaged.

 

 

Move the Masses: 3 Speaking Lessons from Martin Luther King

What if you could speak like Martin Luther King? Not everybody will move the masses with their oratory but here is what I've observed- Gifted speakers are born but effective speakers are made. Martin Luther King was one of the most gifted public speakers. But even he studied to master his craft. He developed the ability to move the masses with his mouth. Great leaders in history learned the power of the spoken word and became masters of the tongue. Most of us will not sway the masses but we can inspire and persuade our circle of influence by taking a lesson from Martin Luther King. Here are three techniques he used throughout his speeches to inspire his audience.

Vision.  All good speeches start with a vision. Before you begin writing, imagine your ultimate goal. What is your intention? What do you want the audience to see, hear, and feel as a result of your talk? They should be in a better place by the end of your presentation. If they can't see it, they won't follow.

Alliteration.  Martin Luther King made good use of rhetorical techniques such as storytelling, metaphor (promised land), (mountain top), and alliteration to inspire the crowds. His famous line "I look to a day when people will not be judged by the color of their skin, but by the content of their character" is frequently quoted by many. Alliteration makes the message memorable.

Passion. The best speech writing is not a substitute for dispassionate delivery. If you sound like you're reading text, you will inspire nobody. Great speakers have a fire in their belly. It's the emotion that moves an audience. So tap into your feelings and talk from the heart. The key word in emotion is motion. When the audience feels the emotion and it's backed up with logic you will move them to action.

Three Speaking Resolutions You Must Keep in 2015

Logos Ethos Pathos It's January 15th. Have you broken your resolutions already? In 2015, the bar has been raised. The world is watching TED Talks and TED has become the standard for all presentations and public speaking. If you want your career to soar, you'll need to play a bigger game. That means your speaking has to make an impact. Your speaking must inspire and influence.

Let's take a page from Aristotle who revealed the secret of persuasion: Ethos, Pathos, and Logos.

Ethos refers to trustworthiness, character, or reputation.

Pathos relates to emotions. It's how to empathize with the feelings of the listener; to invoke their imagination.

Logos is persuading through data, logic, or reasoning.

How does this relate to TED Talks? Analysis revealed that these presentations were:

65% pathos or emotions 25% logos or data 10% ethos or credibility.

Most TED speakers relied heavily on storytelling. Yet most other presentations are heavy on data and low on stories. Here are three resolutions that are guaranteed to catapult your speaking skills.

Resolve to Deliver More Stories. For 2015 the best speakers will be the best storytellers. The old saying applies: "They don't care how much you know until they know how much you care." First make a human connection before you present your data. Lead with a story, support it with data.

Resolve to Use the Rule of Three. When presenting data, use the Rule of Three. TED talks are 18 to 20 minutes. The brain tunes out for longer than 20 minutes. People can easily remember three big ideas or concepts - Just Do It, Yes We Can, Ready, Set, Go.

Resolve to Be Memorable. TED presenters think visually. You won't see slides crowded with text and numbers. Instead, you'll see pictures. Steve Jobs was the master of one picture per slide. The audience will remember 20% of what they hear and will retain 70-85% of what they see. This is supported by research from 3M, Wharton School of Business, and University of Michigan.

One of the best ways to be memorable is deliver something new and do the unexpected.

Let 2015 be the year that you talk like TED. Tell more stories, use the rule of three, be memorable. These are three resolutions you need to keep to get to the next level, earn more, gain influence, and to rock your speech.

Two Tips Every Public Speaker Needs to Know

You have a presentation coming up. You're staring at a blank page wondering what you're going to say. If this is you, you're probably over thinking it. If you've been asked to speak from your expertise, then you already have the topic. The challenge is to find the right approach. Public speaking doesn't have to be difficult, but so many times we make it complicated. A number of years ago, I attended a conference. The speaker was a panelist on the topic of funding. While funding is not the most exciting area, this presenter stood out among her peers. She was clear, informative, and funny. After her presentation, I approached her to compliment her on her talk. It was then that she shared the secret to her success.

In every presentation, she confided, "I tell them something they don't know, and I make them laugh." How simple and how profound.

  1. Tell them something they don't know. In order to do this you need to know the audience. Start by sending a brief survey. What is their technical level of understanding? What do they need to know? Where is there a gap in their knowledge or understanding? What are the common myths that you can dispel? Why is this information of value? How will it make their jobs, businesses, or lives better?
  2. Make them laugh. You don't have to be a comedian to inject humor but the best public speakers know how to elicit a laugh. There is a saying among professional speakers. When asked if you need to be funny to be a professional speaker, the common retort is "Only if you want to be paid." Laughter relaxes the audience, allows you to convey information that might otherwise be resisted, and most importantly, humor builds trust. People like a presenter who makes them laugh. To add humor, build in a funny story or a personal anecdote that the audience can relate to. A little self deprecating humor can go a long way in humanizing a public speaker- as long as it isn't overdone. Or take a common frustration and poke fun at it. Exaggerate it. As one comedian said, "Humor = exaggeration + surprise."

The next time you give a presentation remember these two tips:

  1. Tell them something they don't know.
  2. Make them laugh.

You'll be surprised at how simple public speaking can be when you follow these guidelines.

 

4 Ways to Speak with Clarity

You're at a meeting. It could be a company status meeting, a networking event, or a formal presentation. The person takes the floor and suddenly your eyes glaze over. You start to yawn and fidget in your seat. A team member lets out an exasperated sigh. Two people are making eye contact as if to say, "Get a load of this". You wonder "What the heck is this person talking about?"  Will they ever get to the point? That's what happens when a speaker is unclear. The presentation loses impact and the message, if it's heard at all, is quickly lost. What remains is a negative perception. It's not the message-it's the way you communicate the message that determines whether it's heard and accepted.

To communicate with clarity, here are four tips that you can apply to any situation.

Know your outcome. While this sounds obvious, it's not. I coach many leaders and business professionals and they're not always clear about their expectations..And that's why the message is unfocused. To gain crystal clear focus, start with your outcome. At the end of the presentation, what do you expect? Agreement? A sale, a next appointment?

State your purpose. Your purpose is not always the same as your outcome. For example, your outcome may be to close a sale in one meeting. But you wouldn't want to say, "Today, my purpose is to sell you my product." A purpose statement is a sentence that clarifies what you'll be doing in the meeting. "My purpose is to demonstrate the importance of cyber security and give you some tips on how to safe guard your data" Don't assume the listeners know the purpose of the meeting.

Present a visual agenda. People need a roadmap and the agenda will keep you on track. When you start to go off on a tangent, look down at the agenda and come back to the topic. Be sure to assign a time for each agenda item. Timing each item will help you monitor yourself.

Cite an example, not a story. Storytelling is powerful, but if you tend to be verbose, use short examples instead.  When making a point, follow it with "for example," or "to  illustrate...". Giving examples will connect the points for the listeners. Use the PEP formula. Make a point, give an example, underscore the point.

If you tend to be long winded, use these 4 steps in your next presentation and you'll speak with clarity.

 

 

4 Steps to Make your Speaker Introduction Sizzle

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speaker intro video stillIf you've ever had someone introduce you before your talk, you know how that person can make or break your presentation. The introducer is your warm-up act and sets the tone. A dispassionate presenter can take the energy out of the room and put a damper on the event. A good introduction gets the audience ready to receive you and your message. So how does an introduction set you up for success? Watch this video and learn a 4 step process for giving a winning speaker introduction.

Vocal Fry Can Hurt Your Presentation and Job Interview

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huffpost live with nancy redd diane diresta 10 30 14Does your voice crackle like bacon? You may have vocal fry. Vocal fry is sweeping the nation. This creaky vocal pattern, also known as croaking, is a low vocal pitch that's often heard at the end of a sentence. It's prevalent among women and this pattern of public speaking is becoming a form of peer identity for the millennial generation. Kim Kardashian, Brittney Spears, and other young celebrities have popularized this form of speaking. In one study, vocal fry was noted in two thirds of college students. However popular, vocal fry communicates a negative impression and doesn't serve professionals who want to be taken seriously in the workplace. Not only is vocal fry an irritating sound for a public speaker; it can also be deadly in a job interview.

Women job applicants who presented themselves with vocal fry were perceived as less competent, less educated, and less trustworthy. To learn more, watch my interview with Nancy Redd on Huffington Post Live: